Frequently Asked Questions

Where and what do you teach?

Our online lessons can be provided anywhere; however, lessons are only

provided in English at this time. In person classes are available in limited areas.


We teach you how to do what you want to do on computers, smartphones and

tablets.  The lesson is designed 100% around the student and their needs expressed.  You do not have to wait for others to catch up or feel you are behind others. 


You will need:

  • Device (s) that you want to learn about with a microphone and camera. Headphones are great especially if you need help hearing.
  • Internet at your home (or on your phone).
  • The WILL to learn something new each time we have a lesson. 


Do I need to worry about my safety and security while learning?

We use an online conference program called Zoom (www.zoom.us) to teach.  This works both ways.  You can see our screen and you can share your screen with us.  During this process, we are NOT logged into your computer.  You have complete control.

(Please note:  we do not ever advocate for anyone to give control of their computer to someone they do not know or trust.  Please be extremely careful if anyone ever calls or emails you asking for control of your PC).

I barely know how to use my computer - how will I know how to download Zoom?

No worries!  We will walk you through the process via phone.  Your first session with us is FREE - we talk you through downloading and starting Zoom and how to access future lessons with us.  If you do not feel 100% comfortable with this process after your first lesson, you can walk away.  There are never any contracts to sign or long-tern  commitments. 

My kids bought me an iPhone - can I really learn how to use it online?

Absolutely!  Just like the computer, we can screen share smartphones and tablets.  You will learn how to use your smartphone for more than just making phone calls!

I feel stupid having to ask questions about technology.

Don't be!  Technology has changed SO FAST over the last 30 years. We now expect everyone to be able to get doctor 's test results online as well as coupons, directions, pictures of grandkids, Facetime/Skype to talk face to face, texting, pay bills and so much more!  No wonder people are confused.  It's our job to help you figure out which of those items (or others) you need in your arsenal.

I have more questions!

We will be happy to answer any questions you may have.  Please email us at support@OnlineTechLessons.com or call us at 937.313.6816 and we'll get back to you ASAP!

Contact Us

Submit more questions here:

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Feel free to call during our business hours.

Online Tech Lessons

(937) 313-6816

Hours

Mon

9:00 am – 7:00 pm

Tue

9:00 am – 7:00 pm

Wed

9:00 am – 7:00 pm

Thu

9:00 am – 7:00 pm

Fri

9:00 am – 7:00 pm

Sat

9:00 am – 7:00 pm

Sun

Closed